Suburban Solutions' response to the Coronavirus View Here

Should I hire a moving company that is licensed and insured?

REQUEST A QUOTE
  • MM slash DD slash YYYY
  • Hidden
  • This field is for validation purposes and should be left unchanged.

Should I hire a moving company that is licensed and insured?

Should I hire a moving company that is licensed and insured?We get this question quite a bit.  And the answer can vary depending on your needs.  We always do everything we can to do the right thing and follow the rules.  They are put in place by agencies like the Department of Transportation or a State Utility Company for a reason.  Licensing and Insurance requirements are here to protect you as a client.  There are plenty of horror moving stories out there of predatory charges or excessive damage or even lost shipments.  These requirements are put in place to weed out these companies and promote those moving companies who pride themselves on honesty, humility and hard work.  These rules also are in place to benefit companies who abide by them.  It helps keep us in check to ensure we are always putting the customer first, maintaining our fleet to the highest standards, keeping our crews highly trained and motivated, keeping our drivers safe and making sure we have the most up to date moving equipment.  So its win win for everyone to follow the rules and maintain the necessary moving insurance and moving licenses.  

We are a fully licensed and insured Moving Company in all of the states where we currently have offices as well as by the DOT (Department of Transportation)

Under state regulations every licensed carrier is required to carry auto, cargo and general liability insurance. We also carry workers compensation and commercial truck policies. Ask ALL of the companies you are soliciting quotes from about their coverages.

Many apartment complexes will require a Certificate of Insurance (or COI for short), so be sure to ask your concierge or building manager what the requirements are as they vary by building. Our insurance carriers can get an updated COI for you with same day turn around!

Should I consider using a mover without insurance?  There are certainly plenty of them out there.  Many of them may be very honest companies that are just trying to save a couple bucks.  Insurance in the moving industry is very expensive, our trucks are really big!  For very small jobs, you may be just fine with going the cheaper route and hiring a rogue mover.  But please understand the risk.  You likely will not have any coverage for damages during the move and you almost certainly will not be covered in the event of an accident (we hope nothing like that ever happens).   Some companies may not carry workers compensation.  Our movers are great guys and we want to ensure they are protected in the event of an injury.  They are the wheels that keep the bus moving, so we want to give them every benefit we can, it is only fair (and it is also the law)

If you are in a state that requires a moving license and you hire an unlicensed mover, they likely will not operate up to the same standards as those with licenses.  Regardless of who you choose to be your mover, always ask questions!  If your mover starts to get frustrated with your questions, that may be a sign they will get frustrated with your move too!

Some good questions to ask are:

  1. Are you insured?  Do you carry Workers Compensation?
  2. What is the process for a damage claim?
  3. Are you licensed?  
  4. Do you have a DOT and MC number?

If a moving company can answer those, then you are off to a good start.  In moving, our goal is for our customer to feel comfortable about their transition.  Moving can be stressful, so our job is to make it as easy and enjoyable as possible!

Typically every moving company protects you against damages up to $.60 per pound. Some states are $.30 per pound.  So if a piece of furniture gets damaged and weighs 100 lbs then we cover you for $60.00.  Additional coverage is available as well.  Read more about our valuation and standard coverage by clicking here.

Our Clients Feedback

  • My second move with this company and another amazing move and crew to work with!!!! Fast, efficient, kind, courteous and very reasonable! These people work fast and treated everything as though it was there own!!! Love this company and highly recommend!!!! Georgia Matherly

    Georgia M. Avatar
    Georgia M.
    10/16/2021

    5 star ratingVery pleased with Suburban Solutions on a small move from suburban Maryland to suburban Virginia. They were on time and took care with the preparations and loading. The processes went incredibly smoothly. It was a good deal and I would use them again.

    Sarah C. Avatar
    Sarah C.
    10/12/2021

    We had the most pleasant experience with Suburban Solutions. Our team was professional and handled all our stuff with care. They wrapped all our furniture completely in moving blankets and taped them all around. All our neighbors said they never saw a moving company wrap furniture like that and were impressed. Our on site manager (who was there from start... read more

    Beth M. Avatar
    Beth M.
    10/11/2021

    5 star ratingWe were moving a 2 bedroom + apartment from Ardmore, PA (suburban Philadelphia) to southern Sussex Cty, DE (Bethany area) with an intermediate stop at our storage unit. We had heard a number of moving company horror stories so we were a bit apprehensive. From our first contact by phone with Suburban Solutions, things could not have gone more smoothly.... read more

    Bill M. Avatar
    Bill M.
    10/05/2021
  • Brian was great to work with. His team did a long distance move for us and they were on time for pick up and delivery. They were efficient and wrapped all furniture. Eric was great to work with as well and made sure all furniture was where we wanted it before leaving. I would highly recommend Suburban... read more

    Megan B. Avatar
    Megan B.
    10/04/2021

    5 star ratingThis is the second time we have used Suburban Solutions and they have been excellent. They are reliable, clear in their communication, and were extremely customer focused. The packing and moving team were efficient, friendly, and professional. I was impressed and would recommend them to family and friends.

    Doryn C. Avatar
    Doryn C.
    9/30/2021

    I hate moving. Dread it. Don't like it. Run from it. My wife and I moved our family of four from Philly to the suburbs in mid-August 2021. It was difficult to hire movers. Suburban Solutions was the fourth company I called and they had availability. So I booked them. I was... read more

    Thomas T. Avatar
    Thomas T.
    9/21/2021

    5 star ratingVery pleased with the business I had with Suburban Solutions. Brian was very pleasant and accommodating with setting everything up. Nick and Eric, the movers, we're amazing. Very efficient and pleasant to work with. I will use them again. Highly recommend!

    Shelley W. Avatar
    Shelley W.
    9/18/2021
  • 5 star ratingSuburban did an outstanding job with a recent pickup and delivery of antique furniture to our house, including moving existing furniture to make room. Communication with the manager about setting up the move was very good, and the crew was careful, efficient, and responsive to all our directions. I will definitely use them again.

    Mark T. Avatar
    Mark T.
    9/17/2021

    The entire process, from requesting a quote to the actual move, was so easy and professional, thanks to Suburban Solutions' wonderful customer service, sales team, and moving crew. The crew, managed by “Q”, was so professional, efficient, and thoughtful of my personal items, and I can’t thank them enough for their service. They eased my stress and anxiety about... read more

    Kim Avatar
    Kim
    9/14/2021

    This is my second move with Suburban Solutions and I can't say enough good things about them as a company. They communicated prior to the move and had me set up for success.

    On the day of the move, there were text alerts prior to my teams arrival that kept me in the loop. My movers Chuck and Ashford arrived on...
    read more

    Kelly G. Avatar
    Kelly G.
    9/13/2021

    We used both packing and moving service from South Philadelphia (Point Breeze) to Wallingford, PA. We were really happy with the guys, all of whom were respectful to us and courteous with our things. My wife was especially impressed by how vocal the younger team members were about wanting to learn the right way to do things. Everyone involved... read more

    JP F. Avatar
    JP F.
    9/13/2021
  • All my questions and concerns were answered/addressed in a timely manner. They provided me with useful tips concerning packing and so forth. Driver and movers were super professional, friendly, extremely helpful. I highly recommend them!

    Leonel J. Avatar
    Leonel J.
    8/30/2021

    Can't say enough about this company. Our crew of Vez (spelling might be wrong there), Mike and Mikey were top notch. They were prompt, careful, friendly, and efficient with the move. I've never had close to this pleasant of an experience with movers before, and I'll never use another moving company again. Will absolutely recommend to my friends and family,... read more

    James M. Avatar
    James M.
    8/30/2021

    5 star ratingI've used Suburban Solutions for moving twice so far. First time was April 2020, and they were so professional and friendly helping me move right as the pandemic was getting really bad. Very clean, very efficient, and incredibly friendly! I loved chatting with these guys and they were cracking jokes the entire time. Genuinely felt like they were enjoying their... read more

    Julie D. Avatar
    Julie D.
    8/24/2021

    Excellent movers. Wrapped everything in packing blankets and shrink wrap. Efficient, professional, careful with our belongings. Highly recommend this company. Team worked well together.

    Cynthia M. Avatar
    Cynthia M.
    8/20/2021

For more information on our services, please see the links below

cross country moving company King of Prussia, PA

LOCAL MOVE

Whether you’re moving down the street or across town, we can get you and your belongings the quality local service you deserve.

Suburban Solutions's truck for long distance moving

LONG DISTANCE MOVE

North, South, East & West, our long distance service covers the lower 48 states. Let our personalized customer service and exceptional network of professionals take you there.

The Sub-Solv Express team prepared for city to city moving

SUBSOLVE EXPRESS

We recognize there’s a big difference between moving a five-bedroom house and a 12’×12′ studio apartment. That’s why, for you urban dwellers, we developed our swiftest and most efficient city-to-city moving option: The Sub-Solv Express.

Suburban Solutions' van fully prepared for commercial moving

COMMERCIAL MOVING

Office moves can’t be done during normal business hours or your bottom line suffers. Proper care of equipment and items isn’t just for cosmetic purposes. You need it done the right way and with special care.