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Should I hire a moving company that is licensed and insured?

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Should I hire a moving company that is licensed and insured?

Should I hire a moving company that is licensed and insured?We get this question quite a bit.  And the answer can vary depending on your needs.  We always do everything we can to do the right thing and follow the rules.  They are put in place by agencies like the Department of Transportation or a State Utility Company for a reason.  Licensing and Insurance requirements are here to protect you as a client.  There are plenty of horror moving stories out there of predatory charges or excessive damage or even lost shipments.  These requirements are put in place to weed out these companies and promote those moving companies who pride themselves on honesty, humility and hard work.  These rules also are in place to benefit companies who abide by them.  It helps keep us in check to ensure we are always putting the customer first, maintaining our fleet to the highest standards, keeping our crews highly trained and motivated, keeping our drivers safe and making sure we have the most up to date moving equipment.  So its win win for everyone to follow the rules and maintain the necessary moving insurance and moving licenses.  

We are a fully licensed and insured Moving Company in all of the states where we currently have offices as well as by the DOT (Department of Transportation)

Under state regulations every licensed carrier is required to carry auto, cargo and general liability insurance. We also carry workers compensation and commercial truck policies. Ask ALL of the companies you are soliciting quotes from about their coverages.

Many apartment complexes will require a Certificate of Insurance (or COI for short), so be sure to ask your concierge or building manager what the requirements are as they vary by building. Our insurance carriers can get an updated COI for you with same day turn around!

Should I consider using a mover without insurance?  There are certainly plenty of them out there.  Many of them may be very honest companies that are just trying to save a couple bucks.  Insurance in the moving industry is very expensive, our trucks are really big!  For very small jobs, you may be just fine with going the cheaper route and hiring a rogue mover.  But please understand the risk.  You likely will not have any coverage for damages during the move and you almost certainly will not be covered in the event of an accident (we hope nothing like that ever happens).   Some companies may not carry workers compensation.  Our movers are great guys and we want to ensure they are protected in the event of an injury.  They are the wheels that keep the bus moving, so we want to give them every benefit we can, it is only fair (and it is also the law)

If you are in a state that requires a moving license and you hire an unlicensed mover, they likely will not operate up to the same standards as those with licenses.  Regardless of who you choose to be your mover, always ask questions!  If your mover starts to get frustrated with your questions, that may be a sign they will get frustrated with your move too!

Some good questions to ask are:

  1. Are you insured?  Do you carry Workers Compensation?
  2. What is the process for a damage claim?
  3. Are you licensed?  
  4. Do you have a DOT and MC number?

If a moving company can answer those, then you are off to a good start.  In moving, our goal is for our customer to feel comfortable about their transition.  Moving can be stressful, so our job is to make it as easy and enjoyable as possible!

Typically every moving company protects you against damages up to $.60 per pound. Some states are $.30 per pound.  So if a piece of furniture gets damaged and weighs 100 lbs then we cover you for $60.00.  Additional coverage is available as well.  Read more about our valuation and standard coverage by clicking here.

For more information on our services, please see the links below

cross country moving company King of Prussia, PA


Whether you’re moving down the street or across town, we can get you and your belongings the quality local service you deserve.

Suburban Solutions's truck for long distance moving


North, South, East & West, our long distance service covers the lower 48 states. Let our personalized customer service and exceptional network of professionals take you there.

The Sub-Solv Express team prepared for city to city moving


We recognize there’s a big difference between moving a five-bedroom house and a 12’×12′ studio apartment. That’s why, for you urban dwellers, we developed our swiftest and most efficient city-to-city moving option: The Sub-Solv Express.

Suburban Solutions' van fully prepared for commercial moving


Office moves can’t be done during normal business hours or your bottom line suffers. Proper care of equipment and items isn’t just for cosmetic purposes. You need it done the right way and with special care.